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General Policy for Apartments – Bastide du Buou

1. Introduction
Welcome to the Bastide du Buou. We are committed to providing you with a pleasant and comfortable stay. Please take a moment to review our rules so that your experience with us is as enjoyable as possible.

2. Reservation & Payment
• Reservations can be made online.
• A deposit of 50% is required at the time of booking to confirm your stay.
• The balance must be paid no later than 14 days before your arrival.
• Payment can be made by bank transfer or collected through your booking platform.

3. Cancellation Policy
• If you cancel 200 days before your arrival date, you will receive a 70% refund if the accommodation is not rebooked.
• For cancellations made between 2 and 6 months before arrival, a 50% refund will be given.
• For cancellations made less than 60 days before arrival, no refund can be issued.

4. Check-in and Check-out
• Check-in is between 5:00 pm and 7:00 pm.
• Check-out must be completed by 10:00 am.
• Early check-in or late check-out requests may be possible, subject to availability, and may incur an additional fee.

5. House Rules
• Smoking is strictly prohibited inside the apartments.
• Pets are welcome with prior approval and may be subject to an additional fee.
• Guests agree to keep the accommodation in good condition and to report any damage immediately.
• Please respect the peace and keep noise to a minimum, especially in the evening and at night.

6. Liability and Safety
• Guests are responsible for their personal belongings. Bastide du Buou is not liable in case of loss or damage.
• Please ensure that all doors and windows are securely locked when leaving the property.
• In case of emergency, please contact [provide emergency contact details].

7. Local Regulations
• Guests must comply with local laws, including those relating to safety, health, occupancy limits, and noise restrictions.
• An ID will be required at check-in for registration purposes.

8. Amendments to Policy
• Bastide du Buou reserves the right to amend these terms. Any updates will be communicated to guests.

10. Contact Information
For any questions or special requests, you can reach us at:
• Email: info@bastide-du-buou.com

Thank you for choosing Bastide du Buou.
We look forward to welcoming you soon!

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